Service Design Thinks Amsterdam
On March 30th a new Service Design Thinks event will take place in Amsterdam. The theme for this session is education for multi-disciplinary T-shaped professionals. Two speakers will give a brief...
View ArticleCustomer Talk article on Service Design
One of the editors of the online community for customer-focused businesses and innovative marketing has written an introduction on Service Design, based on interviews with Geke van Dijk from STBY and...
View ArticleBNO picking up on Service Design
The main association for designers in The Netherlands, BNO, published an extensive article about Service Design. The trigger was a review of the book This is Service Design Thinking, but the editor...
View ArticleSay yes to the mess!
For ‘The week of Service Design’ on Molblog, the online platform of the Dutch Marketing Magazine, Geke van Dijk was invited to contribute an article to illustrate the benefits of design research for...
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Be part of our latest project!
STBY are starting a new project looking at how people use smartphones, and we’re looking for a whole range of different people to take part. Whether your young, old, a heavy or a light user, we want...
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TiSDT Wins an Award!
This is Service Design Thinking, the book STBY contributed to last year, has won an award – and a gold one at that! The book’s been given the Gold Award for Best Layout at the European Design Awards...
View ArticleCollaboration with Network Partners
In the spirit of a true network company, we are open for collaborations with parties offering additional expertises to ours, and working in a similar agile but highly professional approach. One of the...
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Design Research talk at Q Festival
What makes Design Research different from most traditional qualitative research? What are the most important characteristics in terms of focus, process, materials and output? On 16 June at the Q...
View ArticleLooking for an internship at STBY?
STBY have recently hosted interns at both our UK and Amsterdam offices. Though we don’t run a formal internship programme, we’re always interested in hearing from bright, enthusiastic, current students...
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Creative conversations: returning to Heartlands
STBY recently returned to Heartlands, reprising our role as inclusive design consultants at this large-scale regeneration project in Cornwall. This time we were asked to help design a collaborative...
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Finding global common ground in telecoms
Do different people in different companies have the same conversations? Is the language people use influenced by context, culture, technology – or even all three? That’s what STBY have recently been...
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STBY Are Now on Twitter!
STBY are now finally on Twitter! We’ve been on there for a while now as individuals (@hellobas and @hellogeke have been having some interesting adventures with squirrels recently), but we thought...
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